Families in a Hackney housing block were left with no running water for five days.
Residents of Laindon House, in Stamford Hill, told the Gazette the problem started last Thursday (December 15), leaving them unable to wash, do laundry or flush the toilet.
Southern Housing said water was restored on Wednesday (December 21). It said the supply issues were down to the freezing temperatures the previous week.
Stevie Wiggans, who lives at Laindon House, said during the ordeal: “I just want to know when I can have a shower again.”
Other residents complained of the strain on their health.
A resident, who did not wish to be named, said: “There’s no consideration for our physical and mental health. I think it’s completely inhuman how they’ve left us.”
Residents reported long queues to use a working outside tap to fill water bottles and tanks.
Hackney Council provided bottled water over the weekend.
A Southern Housing spokesperson said: “I am pleased to confirm that our residents in Laindon House have had their water supply restored.
"The recent extended period of sub-zero weather is thought to have affected the water supply. We worked closely with residents to ensure they had temporary supplies of water and were as comfortable as could be. Their heating was unaffected by the water issue.
"It did take a little while to diagnose the problem and then the eventual excavation and repair of a damaged supply pipe.
"Our residents’ patience and understanding throughout is very much appreciated. With the issue now resolved we hope they have a happy festive season with no further interruptions.”
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